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Privacy Policy

Scott’s English Success is committed to protecting user privacy. We appreciate that visitors and users of this web site are concerned about the confidentiality and security of any information that is provided to us.

This Privacy Policy is an outline of how we handle information we learn about you from your visit to our website. 

Types of Information we collect
The information we receive depends upon what you do when visiting our site. When you visit our web site, we will generally collect information at three levels:

  1. Non personal information collected as you browse our web site.
  2. Personal information you knowingly give us.
  3. Registered user information collected while using the service.

Non-personal information
This is information that is not associated with a specific personal identity. We collect and analyse web statistics using standard analysis technologies to better understand the high level profile and activity of visitors to the website. This helps us develop our content to suit market demands.

We may also use cookies on our web site. A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique user ID. A cookie cannot be used to access or otherwise compromise the data on your hard drive. Cookies may be used on our public site to deliver content specific to your interests. Cookies are used in the registered user area of our web site to manage and control access to restricted content.  Registered users must have cookies enabled to complete certain functions.

Personal information
This is information associated with your name or personal identity. This information is only collected when you decide to become a registered user of our service. The type of information you provide may include name, country, email address, username, password and other contact information. Your credit card information is not stored on our computer. (For specific information on Payment and Credit Cards, see the section below). We may use the personal information we collect to fulfil your requests for our products and services, to respond to your inquiries about our offerings, and to offer you other products or services that we believe may be of interest to you.  These offers may be via email or other means.

Registered User Information
We collect additional information on users registered for our service. This information includes service activity history. We aggregate and analyse the registered user information we collect so that we can further develop and improve our service offering. We also may individually analyse your service activity so as to offer you other products or services that we believe may be of interest to you. We may also send you emails offering extensions of the service.

Sharing of Information with Other Parties
We will not sell, rent or lease your personal Information to others. We will not share your personal information with third parties except in response to your specific request to do so.
 
Other Information You Send to Us
At times you may voluntarily send other information to us via email or other means. This may include testimonials, photos and other related materials.  We reserve the right to use any relevant information you send to us as testimonials. Full name and contact details will not be disclosed.

Referring a Friend
If you voluntarily refer a friend to our service, we will ask you for your friend’s email address and name. We will then send a once only email inviting them to visit our web site. In that email we will include your name and a message that you may edit.

Payments and Credit Cards
Scott’s English Success uses reputable and secure payment gateways for online credit card transactions. When a payment is approved we have access to a portion of the information collected during the transaction. This may include name, address, country and payment method and amount.  We do not store the credit card details provided.

Scott’s English Success uses the Australian eWAY payment gateway for its online credit card transactions. eWAY provides a safe and secure means of collecting payments via the Internet. eWAY is an authorised third party processor for all the major Australian banks. All eWay transactions performed on this site are secured using a SSL Certificate. For more information about eWAY and their privacy and security policies please visit www.eWAY.com.au.

Scott’s English Success also uses PayPal for some transactions. PayPal is a world leader in providing safe and secure payment transactions on the internet. Information collected for PayPal’s secure online payment system is governed by the PayPal Privacy Policy.  For more information about Paypal and their privacy and security policies please visit www.paypal.com.au.

Keeping your information secure
Scott’s English Success is committed to protecting the information you provide to us. We take all reasonable security measures to protect personal information from loss, unauthorised access, disjunction, misuse, modification or disclosure.  As far as permissible under Australian law, we accept no responsibility for any unauthorised access to information held by us.

Legal Requirements
We must cooperate fully with any law institution should a situation arise where the information we collect can be of assistance.

Links to Other Sites

Our site contains links to other sites.  We cannot be responsible for the privacy practices or the content of other websites. Please refer to the policies of the respective sites. 

Updating This Privacy Statement

The content of this Privacy Statement may be updated from time to time, so we suggest that you return to the website on a regular basis and carefully read the information provided.

If you have any questions about this policy statement, or about any of our other policies and practices, please contact us.

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